Terms & Conditions

The information provided on this webpage may be amended from time to time. You need to review this webpage each time you use this Site.

1. BOOKINGS
E-Biz Travel is a internet company handling hotels reservation service via internet. We act as reservation agent for the sale of hotel rooms or packages.

2. BOOKING CONDITIONS
2.1 Any purchase made through the website, bookings have to be made in advance at least 7 days.
2.2 Your reservation might be on a request basis and final confirmation will be communicated to you as soon as possible.
2.3 For booking made less than 7 days prior to arrival, please submit your credit card details in order to guarantee your reservation. If no credit card details provided, booking may not be processed.
2.4 Arrival flight details and information are compulsory to secure the confirmed room reservations, as certain hotels will not entertain booking request otherwise, especially during peak seasons.

3.CANCELLATION POLICY
3.1 If you have to cancel, amendment or no show, for whatever reason, one night room rate or whole duration booked in peak season as penalty will be charged after booking is reconfirm. Details of such conditions will be advised at the time of booking
3.2 The cancellation deadlines may also vary in certain destinations, depending on seasonality, hotel policy and prevailing conditions, such conditions will be communicated to you in advance, prior to acceptance of any booking confirmation.

4. PAYMENT
Payment will be made directly to the hotel upon arrival/departure. Some hotels may require advance deposit in order to guarantee their reservation. Details of such conditions will be advised at the time of booking

5. PRICES & VALIDITY
5.1 During peak season, certain hotels in various cities will require a guarantee of full payment for the whole duration booked. Details of such conditions will be advised at the time of booking.
5.2 Category of hotels as indicated by the number of asterisks serve as a guideline only and is based on facilities offered at hotels, and is subject to changes which are beyond our control.
5.3 In certain cities, rates may be higher than what is available locally at the time of arrival, due to communication and promotional costs involved in the marking of the hotels and E-Biz Travel shall not be accountable for any such differences.
5.4 Hotel room and other photographs shown in webpage may not be specific to the actual room occupied.

6. WARRANTY
6.1 E-Biz Travel is not liable for any injury, loss or damage the traveler suffers during in connection with the journey, nor for accommodation due to circumstances beyond E-Biz Travel's control.
6.2 E-Biz Travel shall in no way guarantee the quality or any aspect of the services of the hotel chosen by you.